Returns + Warranty

 

Returns

If you change your mind about an item you must notify us within 14 days after having received your purchase and ship it to Slow Works within the following 14 days from having notified us. To return an order please contact webshop@slowworks.dk and await our return confirmation. when received, you can return your order by the following procedure:

Make sure that the product is still in perfect condition with undamaged packaging and tags still attached. We reserve the right to refuse any returns that do not match with these critetia:

1 — Place the product in a shipping box or plastic bag.

2 — Enclose the original sales receipt to the product.

3 — Write RETURN on the package to ensure a faster expedition.

Send the package to: Super Schwarz, Hans Bachs Vej 9, Klitmøller, 7700 Thisted, Denmark

The return and financial responsibility is yours until it reaches Slow Works and are confirmed by a delivery confirmation. Please notice that we can exchange your items to another size or color if available in stock.

 

Warranty

There is a 2 years warranty on all products sold on slowworks.dk. This warranty covers manufacturing faults only, not wear and tear from regular use. Please contact us at webshop@slowworks.dk if you have a warranty claim, including order number, photos of the claim area and a description of the claim.